Booking Policy

Private Chef Booking Policy Crete

Read our private chef booking policy for Crete carefully before making your reservation with Crete Chefs. Our goal is to make your private chef experience in Crete seamless and memorable, so please review all terms before booking.

Advance Booking Required
You must book all Crete Chefs experiences at least 3 days in advance. We offer several convenient ways to make your reservation.

Private Chef Booking Policy – How to Reserve

1. Online Reservation System
Select your preferred experience directly on our website. Use the BOOKING field within each experience page and follow the step-by-step instructions provided by our booking system.

2. Contact Form
Fill out the contact form on our website’s contact page. After you read and agree to our terms and conditions, provide the following details:

• Full name
• Experience of interest
• Date of the experience
• Start time
• Number of participants
• Email address

We will contact you to confirm your booking.

3. Website Chat
Click the chat button at the bottom right of any page. Let us know which experience you want to book. After you read and agree to our terms and conditions, share these details:

• Full name
• Experience of interest
• Date of the experience
• Start time
• Number of participants
• Email address

We will guide you through each step.

4. Phone Call
Call us to reserve your experience. Please read and agree to our terms and conditions before calling. Have the following information ready:

• Full name
• Experience of interest
• Date of the experience
• Start time
• Number of participants
• Email address

5. Email
Send us an email at info@cretechefs.com to book your experience. Make sure to review our terms and conditions first. Include:

• Full name
• Experience of interest
• Date of the experience
• Start time
• Number of participants
• Email address

We will reply to confirm your reservation.

For more information about our premium private chef services, visit our Private Chef at Villa page.

Cancellation Policy for Private Chef Bookings

Please read the Crete Chefs cancellation policy carefully before you make your booking.

If We Cancel Your Booking
We do our best to avoid any inconvenience. However, we may need to cancel or postpone your experience for reasons such as:

• Severe weather conditions
• Fires
• Natural disasters
• Police or port authority restrictions
• Terrorism or war
• Serious accidents
• Mechanical problems with our vehicles that cannot be resolved within 24 hours
• Any other reason for which Crete Chefs is responsible

If we must cancel, we will inform you as soon as possible. You can choose to reschedule or cancel your booking. In the unlikely event that we cancel, you will receive a full refund.

Crete Chefs may also modify or change an experience for safety, weather, or any reason that affects your program or the duration of your experience.

If You Cancel Your Booking

• Full refund (minus bank charges): Cancel 7 days or more before your event.
• 50% refund (minus bank charges): Cancel 4–6 days before your event.
• No refund: Cancel 1–2 days or less before your event.

Private Chef Booking Policy – Payment Terms

Please read the Crete Chefs payment policy carefully before you make your booking.

Online Reservation System

To book a recommended experience through our website, you must pay 20% of the total amount. For personalized services, a 50% deposit is required within 5 days of receiving your confirmation email.

To pay online:

• Enter your personal and payment information using our secure payment gateway.
• Check and confirm your booking details.
• Receive a confirmation email once your booking is complete.

Booking by Phone, Chat, Email, or Contact Form

To book by phone, chat, email, or contact form, you must pay the full amount to confirm your booking. We will send our bank account details via SMS or email. Please complete your payment at least 10 days before your experience date.

Learn more about our team and values on our About Us page.

Payment Methods

We accept:

• Credit cards (Visa, Mastercard, American Express)
• PayPal

If you have any questions about payments, please contact us. We are here to help!

Useful Resources:

Crete Reviews – Visit Crete like a local
Visit Greece – Official Tourism Website
HACCP Food Safety Information